Service Manager
Responsibilities:
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On-site supervision and to perform installation, overhaul. Testing & commissioning, servicing and repair jobs of machinery. The site can be in Singapore or Overseas, at Anchorage, Off-port limits or shipyard and the onboard vessel on voyage repair
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Provide technical support and deliver high-quality service standard to satisfaction to customers.
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Monitor daily reports to ensure work in process and efficiency standards are met by a team of Engineer& Technician
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Establish effective work performance plans and standards for Engineer/Technician. To coordinate work process & delivery time or project cooperation with a team of sales and operational personals.
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Ensure the proper repair & reconditioning of our customers’ diverse types of equipment and services on board a vessel
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Wide knowledge of 2 stroke/4 stroke engines and other equipment found in the machinery space, ie, air compressors, purifiers, pumps, etc
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Ensure safety procedures and guidelines are followed and corrective action is taken to address any deficiencies
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Manage administrative operations, through the business cycle (from initial customer contact to completing the repair, report generation and expediting invoicing)
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Able to lead a team of Engineers & Technicians proficiently
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Possess good communication skills, both written and spoken in English
Requirements:
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Diploma/Degree in Mechanical / Marine Engineering with servicing experience in the marine industry.
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Others with relevant working experience also can apply
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Sailing experience will be added advantage
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Able to work independently with minimal supervision
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Proficiency in written and spoken English & computer skills in Ms. Office
Interested candidates, please send your resume to hrm@arkvision.com.sg
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Service Engineer
Responsibilities:
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Lead a team of service technicians and supervise overhauling & commissioning of Diesel Engine, Compressor, Purifier & Pump
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Prepare service and calibration report of the work activities
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Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer specification.
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Provide technical support and deliver high-quality service standard to satisfaction to customers.
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Carry risk assessment for each service and observe safe work practice and regulations at all times onboard vessels
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Participate and contribute to sales related to customers’ need in the after-sales market
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Responsible for continual improvement in the Service Department
Requirements:
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Servicing experience in the marine industry
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Diploma / NTC in Marine / Mechanical or relevant working experience
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Highly organized person who can work with tight schedules to cater to the different arrival times of ships
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The role involves juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events
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Able to work independently with minimal supervision
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Proficiency in written and spoken English & computer skills in MS Office
Interested candidates, please send your resume to hrm@arkvision.com.sg
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Service Technician / Mechanic
Responsibilities:
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To provide support to Service Engineer overhauling & commissioning of Diesel Engine, Compressor, Purifier & Pump
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Prepare service and calibration report of the work activities
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Provide technical support to customers
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Carry risk assessment for each service and observe safe work practice and regulations at all times onboard vessels
Requirements:
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Professional Certificate / NTC in Marine / Mechanical / Electrical or relevant working experience
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Relevant servicing experience in similar industries is preferred
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Those without experience, training will be provided
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Must be mobile to work at various sites in Singapore
Interested candidates, please send your resume to hrm@arkvision.com.sg
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Sales Engineer
Roles & Responsibilities
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To actively be involved in developing relationships with new and existing customers to meet company's goals and missions
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Conduct regular customer visits and attend e-mail/phone enquiries
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Provide sales action plans to achieve sales target
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Require to go onboard vessel and is expected to establish good relationship with the Technical Superintendent and Chief Engineer
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Discuss with operation personnel for technical capability, manpower availability for quotation purpose.
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Prepare service/sales quotations for submission to customer & follow up
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Report to management for sales activity.
Requirements
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Marine Sales experience is preferred. Those without experience are welcome
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Excellent customer relationship management and comfortable with Networking
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Able to work independently and self-motivated
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Aggressive with good organization skills and interpersonal skills
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Must be able to travel and work independently and be part of a team player
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Manages and builds on internal sales team relationships
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Possess own car will be added advantage
Interested candidates, please send your resume to hrm@arkvision.com.sg
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Management Trainee
Responsibilities:
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Work closely with key staff/head of the department to understand the different functions within the company
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Carry out internal process review, Audits, and Assessments on every department
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Explore avenues for organizational growth and expansion
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Learn various staff functions, including operations, management viewpoints and company policies and practices affecting each phase of business
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Report on progress of goals and objectives
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Monitor performance progress with management and key trainers
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Observe experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties
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Train in functions and operations of related departments to facilitate subsequent transferability between departments and provide greater promotional opportunities
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Provide support as needed in the various departments, including reporting, data-entry, presentation creation, strategic planning, customer service as needed
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Use company reports to analyze sales, gross profit, and inventory activity.
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Report market activity to management by monitoring and analyzing competitive price lists and products.
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Work with and through management to develop and implement actions that protect company assets and profitability.
Requirements:
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Degree, preferably business/technical discipline
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Versatile team player with strong-discipline and project management skills
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Strong written, verbal, and presentation skills
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Large capacity for learning and embracing challenges
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Highly process driven and able to deliver work with timeliness and quality
Interested candidates, please email your resume to hrm@arkvision.com.sg
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